本教材由吃、住、行、游、购、娱等八个章节部分构成主题框架，每个主题内容中以一篇与本单元主题相关的课前阅读文章为导入，并设有问题思考；,每章中有典型业务环节的五个小对话、相关词汇及旅游背景知识和服务指南供学生学习，突出了高职高专教学特点和教材的实用性。为方便教师和学生使用本教材，学生用书后面配有教师指导用书和练习答案。
\\t
Chapter One Meals
Unit 1 Table Reservation
Unit 2 Arranging Meals
Unit 3 Enjoying the Meal
Unit 4 Chinese Cuisine
Unit 5 Payment
Chapter Two Lodging
Unit 1 Room Reservation
Unit 2 Check—in & Check—out
Unit 3 House—keeping Service
Unit 4 Foreign Exchange Service
Unit 5 Guest Service
Chapter Three Transportation
Unit 1 On the Plane
Unit 2 Traveling by Train
Unit 3 Traveling by Bus
Unit 4 Transportation and the New Generation
Unit 5 Discussing the Itinerary
Chapter Four Sightseeing
Unit 1 Meeting on Arrival
Unit 2 Visiting Scenic Sites
Unit 3 Providing Information about Different Tours
Unit 4 Finding Missing Tourists
Unit 5 Seeing Tourists Off
Chapter Five Shopping
Unit 1 Souvenirs
Unit 2 Garments
Unit 3 Jewelry
Unit 4 Cosmetics
Unit 5 Groceries
Chapter Six Entertainment
Unit 1 Concert Halls and Concerts
Unit 2 Bars and Clubs
Unit 3 Recreation
Unit 4 Movies
Unit 5 Traditional Chinese Entertainment
Chapter Seven Special Service
Unit 1 At the Cloakroom
Unit 2 Communication Service
Unit 3 Providing Information
Unit 4 Secretarial Service
Unit 5 Recreation Service
Chapter Eight Handling Complaints
Unit 1 A Mistake in a Table Reservation
Unit 2 Complaints about Room Cleaning
Unit 3 Complaints about an Annoying Call
Unit 4 Complaints about the Room Facilities
Unit 5 Complaints about the Meal
Appendix 1 Glossary
Appendix 2 Commonly Used Expressions in Tourism旅游常用表达法
参考译文及答案
参考书目
书单推荐
