《旅游职业英语听说实务3》共八个单元，由三部分组成。一部分包括1、2、3单元，语料选取围绕导游员岗位工作内容，涵盖了境外地接和国际领队工作环境；第二部分包括第4、5单元，语料选材围绕国际旅行社相关工作岗位，比如涉外旅游娱乐购物、涉外旅游休闲、涉外旅游管理等；第三部分包括第6、7、8单元，语料选材主要围绕涉外酒店相关工作岗位，如国际会展服务、酒店行政业务、酒店管理实务等。
Unit Ⅰ Outbound Tour Guide
Section Ⅰ Introduction: Outbound Tour Guide
Section Ⅱ Comprehensive Listening: The Qualities and Tasks of Outbound Tour Guide
Section Ⅲ English On-the-job: Commentaries on Different Occasions
Section Ⅳ Career Salon: Treatment of the Loss of Passport and Visa
Section Ⅴ Useful Words & Expressions
Unit 2 Tour Leisure and Shopping
Section Ⅰ Introduction: Tour Leisure and Shopping
Section Ⅱ Comprehensive Listening: Egypt
Section Ⅲ English On-the-job: Sales Tax and Tipping
Section Ⅳ Career Salon: Ways to Deal with Mud-rock Flow and Landslide in Other Countries
Section Ⅴ Useful Words & Expressions
Unit 3 Tour Recreation
Section Ⅰ Introduction: Tour Recreation
Section Ⅱ Comprehensive Listening: Beaches in Southern California
Section Ⅲ English On-the-job: The River Thames
Section Ⅳ Career Salon: How to Deal with Security Problems Such as Cheating and Stealing When Traveling in Other Countries.
Section Ⅴ Useful Words & Expressions
Chapter Two Travel Agency Services
Unit 4 Travel Agent Abroad
Section Ⅰ Introduction: Travel Agent Abroad
Section Ⅱ Comprehensive Listening: General View of Travel Agent Abroad
Section Ⅲ English On-the-job: Picking Up the Tourist Group
Section Ⅳ Career Salon: Prevention and Treatment of the Accident of Missing the Flight
Section Ⅴ Useful Words & Expressions
Unit 5 Tourism Management
Section Ⅰ Introduction: Travel Agency Manager
Section Ⅱ Comprehensive Listening: Tourism
Section Ⅲ English On-the-job: New York City
Section Ⅳ Career Salon: Notice on Securities in Bali Island
Section Ⅴ Useful Words & Expressions
Chapter Three Hotel Services
Unit 6 Hotel Meeting & Exhibition
Section Ⅰ Introduction: Meeting & Exhibition Organizer
Section Ⅱ Comprehensive Listening: German Exhibition Industry
Section Ⅲ English On-the-job: Exhibition Invitation
Section Ⅳ Career Salon: Treatment of Injuries and Food Poisoning in Exhibition
Section Ⅴ Useful Words & Expressions
Unit 7 Hotel Office Staff
Section Ⅰ Introduction: Hotel Office Staff
Section Ⅱ Comprehensive Listening: Hotel Business Center
Section Ⅲ English On-the-job: Convention Service
Section Ⅳ Career Salon: Precautions in Hotel Accommodation Abroad
Section Ⅴ Useful Words & Expressions
Unit 8 Hotel Management
Section Ⅰ Introduction: Hotel Manager
Section Ⅱ Comprehensive Listening: Hotel Departments
Section Ⅲ English On-the-job: Dealing with Guest Complaints
Section Ⅳ Career Salon: Emergency Treatment in Other Countries
Section Ⅴ Useful Words & Expressions
Useful Words & Expressions
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